Privacy Policy

Last updated: January 25, 2026

Wiles Ridge Automations ("Wiles Ridge," "we," "our," or "us") operates the website https://wilesridge.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage with our services.

By accessing or using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Information submitted through contact forms, booking tools, or inquiries

b. Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on the Site
  • Device identifiers

This data is used for analytics, security, and site optimization.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage patterns
  • Understand visitor interactions

You can disable cookies through your browser settings, though some features of the Site may not function properly.

2. How We Use Your Information

We may use the collected information to:

  • Respond to inquiries and provide requested services
  • Schedule consultations or discovery calls
  • Operate, maintain, and improve the Site
  • Communicate service updates or business-related information
  • Analyze usage trends and improve user experience
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information.

3. Sharing of Information

We may share information only in the following circumstances:

  • Service Providers: With trusted third parties that assist with hosting, analytics, scheduling, CRM, payments, or communications
  • Legal Requirements: If required by law, regulation, or legal process
  • Business Protection: To protect our rights, property, or safety

All third parties are expected to maintain confidentiality and use data solely for the intended purpose.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or reporting obligations

When information is no longer required, it is securely deleted or anonymized.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where applicable

Requests can be made using the contact information below.

7. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies independently.

8. Children's Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be reflected by a revised "Last updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact Information

Wiles Ridge Automations
Email: jcruz@wilesridge.com
Website: https://wilesridge.com

11. SMS and Mobile Communications

Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.